The website “www.stellashoes.gr” is an online store (hereinafter referred to as the “Online Store” or “Website” or “e-shop”) of distribution of products and services over the Internet. The online store “www.stellashoes.gr” operates under the responsibility of the sole proprietorship under the name PILAFTSIDOU ELENI (hereinafter referred to as the “Enterprise”), with VAT number: 160594646 based on 25 March 25, Epanomi, Thessaloniki, PC: 57500.

Telephone: 23920-42758

Privacy Policy

The company respects your privacy and is fully harmonized with the Greek and European GDPR regulation.

This privacy statement informs you about our privacy practices and the choices available to you on how to collect information about you and your online activity and how to use it. This statement is readily available on our home page “www.stellashoes.gr” and at the bottom of each page of the company’s e-shop.

The processing of personal data is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any more specific national and European legislation for certain sectors, the applicable Greek legislation on the protection of personal data, as well as on the protection of personal data and privacy in the electronic communications sector (Law 3471/2006, as applicable from time to time) and the decisions of the Hellenic Data Protection Authority (DPA).

The company collects personal information of its visitors/users only when they voluntarily provide it. Personal information is information that can be used to identify or communicate with an individual as well as other information about that person. The undertaking may use this information for information purposes or to make proposals for new offers, unless the latter does not wish to do so. The company will not make available for sale or otherwise transfers or publishes personal data of its visitors / users to third parties, which are not related to the business, without the consent of the visitor / user, with the exception of the application of relevant legal dictations to the competent authorities only.

The sites or services of the online store may provide links to third-party applications, products, services or sites for your convenience and information. If you use these links, you will no longer be on the business’s website. The business does not control these third-party sites or their privacy practices, which may differ from the business’s practices. We do not endorse or provide any assurance with respect to third-party sites. The personal data that you choose to disclose or that is collected by these third parties is not covered by the company’s privacy statement. We recommend that you read the privacy policy of each site you interact with before allowing the collection and use of your personal information.

The company may send you informative electronic or printed postal content. Social media features are also provided that allow you to share information on your social networks and interact with the business on various social media sites. Using these features may result in the collection or sharing of information about you. We encourage you to review the privacy policies and settings on the social networking sites you interact with to ensure that you understand what information may be collected, used, and shared by those sites.

Collection of personal information

The company collects, extracts and uses personal information in order to better serve you and personalize your experience and interaction with the website. This collection is done upon appropriate notice and obtaining your consent and with the necessary procedures of the data protection authorities, where required.

The company may collect personal information from you to complete various transactions, such as:

  • orders for products or services

  • activations and recordings

  • profiling and user verification

  • requests for information

  • subscriptions to marketing or support services

  • participations in competitions or surveys

The types of personal information you provide to us may include:

Contact information, such as your name, address, phone number and email address, other unique information such as user IDs and passwords, product and service preferences, contact preferences, may be provided to the company with your corporate contact information. If you post, comment on, express interest or complaints or share personal information, including photographs, in any public forum on a website site or social network or other forum of this kind, you should be aware that any information you submit may be read, viewed, collected or used by other users of these forums and may be used to communicate with you; sending unsolicited messages or for purposes that are not controlled by either you or the company; The company is not responsible for the personal information you choose to submit to such forums.

In addition to the information you provide, the business may also collect information, during your visit to the business’s website, through the automatic data collection tools. These tools collect specific traffic information that your browser sends to a website, such as the type and language of your browser, the access times, and the address of the website you’re going from. They may also collect information about your Internet Protocol (IP) address, your device’s unique identifier, your link transfer behavior (that is, the pages you see, the links you follow, and other actions you take in connection with the business’s websites or supported websites), and product information. The business may also use some of the automatic data collection tools for specific emails and contact forms it sends, and therefore may collect information using these tools when you open the email or click a link contained in it. To learn more, read how the business uses automatic data collection tools.

Cookies policy

A “cookie” is a small data file that is transferred from a website to your computer. The company and our partner services send cookies when you browse our website. By accepting cookies you give us access to information about how you use our website, which may be used by us and / or our partners, anonymously to personalize your browsing.

The two (2) types of cookies we use are:

  • Session cookies: do not remain on your computer after the browser is closed

  • Persistent cookies: Remain on your computer until you delete or expire

Most browsers automatically accept cookies, but you can refuse them by modifying your browser settings.

SAFETY

The company has as its main priority the protection of your personal data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, in order to ensure maximum security. All information related to your personal information and transactions is secure and confidential. The security of the online store “www.stellashoes.gr” is achieved by the following methods:

Encryption

The online store «www.stellashoes.gr” uses SSL (Secure Sockets Layer) technology. This SSL (Secure Sockets Layer) protocol is currently the global standard on the internet for web certification. With this technology, every element you enter on our website is encrypted/encoded before it comes online , thus protecting personal information in transit. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically verifies whether the data has been changed in transit.

Encryption is essentially a way of encoding information until it reaches its recipient, who will be able to decode it using the appropriate key.

Customer identification – Personal safety

Additional personal security is the username and password you give when you become a member of “www.stellashoes.gr». In this way, every time you use them, they provide you with access with absolute security to your personal information.

During your order and if you have logged in with the username and the personal security code (password) in the online store “www.stellashoes.gr”, the communication between your computer and our systems is encrypted using a 128bits key. That is, every time you send information to the system, your browser encrypts it first using a 128bits key and then sends it to the system.

Just as you pay attention to your transactions with your credit cards and do not mention your PIN to anyone, so with these codes you should keep them carefully and never give them to third parties, in order to avoid the risk of this information being passed to third parties, foreign to you.

Tip: When creating your personal security code (password), create a security code using symbols along with alphanumeric characters. For security reasons, you should change your personal security code (password) at regular intervals and avoid the use of easily detectable codes (e.g. phone number, date of birth, etc.).