Identity of the company

The website “” is an online store (hereinafter referred to as the “Online Store” or “Website” or “e-shop”) of distribution of products and services through the Internet. The online store operates under the terms and conditions presented below. The use of the e-shop presupposes the unconditional acceptance of all the following terms and conditions. If the user disagrees with some or all of the terms of use of the e-shop, must refrain from its use, otherwise it declares that it has unconditionally accepted all the terms and conditions of its operation. The online store “” operates under the responsibility of the sole proprietorship under the name PILAFTSIDOU ELENI (hereinafter referred to as the “Enterprise”), with VAT number: 160594646 based on 25 March 25, Epanomi, Thessaloniki, PC: 57500.

Telephone : 23920-42758

Terms and changes

The company reserves the right to unilaterally modify or renew the terms and conditions of the e-shop’s transactions. Any such change will be communicated through this website of the online store. Also, the company reserves the right to change the content of the website (indicatively: price, availability, photo, description, etc.), without prior notice.

Information and products provided

The company is committed to the quality, completeness and validity of the information listed on its website, subject to any technical or typographical errors that cannot be predicted or have occurred unintentionally or interruptions in the operation of the website due to force majeure. At the same time, it reserves the right to change the content of the website without prior notice at any time and for these changes to take effect from the moment of their realization and immediate publication on the internet.

User liability

Users of the online store “” declare and accept that they will not use it, as well as its content, in any way illegal, immoral, offensive, and malicious. They also state that the information provided by them during the use of the e-shop and its contents is absolutely accurate and correct. Finally, they declare that they assume all responsibility from the use of the e-shop and their account, by unauthorized persons as well as compensation from any damage caused by this use, in the online store and / or any other partner.

Limitation of Liability

The online store is not responsible for any errors in prices, features or photographs and reserves the right to change prices without notice. It is also not liable to users/ customers for damages that may arise from the execution / or not of their order. At the same time it bears no responsibility for direct or indirect, positive or consequential damages (indicatively and not exclusively mentioned, lost profits, business interruption, loss of data and data, loss of customers, etc.), which arise in connection with the operation and / or use of the online store. Users/customers are solely responsible for the evaluation and selection of the products and services offered by the website and the company bears no responsibility in relation to the correctness of the users’ choice, or any incompatibilities between products, software and services provided by it. The transport of goods is done on behalf and at the responsibility of the customer if required. The company is not liable for defects or poor quality of third-party products available to its customers because the goods are received by their suppliers and/or manufacturers, packed in closed boxes. In case of a defective or problematic product you must contact our company and you will be served immediately by replacing the problematic product or taking back your money (See Product Returns). Finally, the company is not committed to the availability of products, as mentioned in the online store, but undertakes the obligation to inform users in case the availability of a product ordered is different from the one listed on the website.


In cases where the products you ordered are not available you will be informed by email or telephone about the exact delivery time. If you agree to the new delivery time you should inform us by email or telephone that you are aware and wish your order to remain active. In case the new order execution terms do not satisfy you, your order will be cancelled.

Force majeure

If for reasons of force majeure (e.g. bad weather conditions, strikes, etc.) it is not possible to deliver the products or services to you within the predetermined time, we will inform you in order to inform us if you wish, under these circumstances, the completion of your order.

Cancel an order

Cancellation of the order may be made in the following cases:

  1. Before the order is completed. During the online ordering process you can remove the quantities of products from your shopping cart by clicking on the removal button and then renewing a cart. At the same time, you can change the quantity of products you have chosen to zero.

  2. If the online order has been completed but the product has not yet been shipped to your place you can call at 23920-42758 and we will undertake the cancellation of your order.

  3. In case your order has already been invoiced and you wish to cancel it, then contact 23920-42758 and provide the details of your order. We will immediately cancel your order and inform you about your choices.

Prices of products sold

The prices listed include VAT (24%).

Personal data

The “”, is committed to the protection of the personal data of the users of the website, in compliance with law 2742/97 on the protection from the processing of personal data. Your personal data is requested, recorded and used only for your convenience by our online store. Your personal information will not be given under any circumstances to other companies or bodies without your permission, while under the data protection law you can access them whenever you wish. Finally, the “” enables any user who no longer wishes to use the website and the services provided by it to submit a request for deletion from his file. In this case the user’s personal data and data are deleted and cease to be used.